Support Engineer
Sardine
Opportunity published from Ashby · applications stay with the original hiring source.
About this opportunity
Who we are: Sardine is the leading agentic risk platform for fighting financial crime.
Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations.
Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide.
Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products.
What You’ll Need
- 5+ years in a technical support, support engineering, solutions engineering, or software engineering role - Strong understanding of web technologies, APIs, and cloud infrastructure - Proficiency with SQL (joins, queries across multiple tables) - Understanding of REST API and use of tools like Postman - Ability to work…
- If you are seeking a meaningful career, you found the right place, and we would love to hear from you.
- Application: UpVagas lists this opportunity from the hiring company or its recruitment platform. The application is completed at the original source.
Key details from the source
- We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. - We're a remote-first team spread across time zones, so no office to report to -…
- Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in.
- So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless.
- Location: - Remote - United States About the role: We’re looking for an experienced Support Engineer to join our team and own the technical and functional customer support experience end-to-end.
- You’ll operate independently with global teammates and will play a critical role in maintaining service quality across time zones.
Full listing
UpVagas condensed repetitive or legal boilerplate to make this page easier to read. The original hiring source contains the complete job description.
