Resumo da oportunidade
Nu serves more than 140 million customers, guided by a mission to fight complexity and empower people. The company has been leading an industry transformation through innovative products and human-centered services.

Nu serves more than 140 million customers, guided by a mission to fight complexity and empower people. The company has been leading an industry transformation through innovative products and human-centered services.
Own the end‑to‑end design and evolution of ERM methodologies, ensuring coherence across programs and geographies.
Ensure ERM methodologies connect across risk types (e.g., operational, compliance, technology, conduct, model, financial/credit where relevant) and support a consistent view of the risk profile.
Translate methodological requirements into GRC platform, product and data specifications , partnering with Platform and engineering teams to build scalable, intuitive workflows.
Lead the global standardization of global ERM methodologies while enabling smart local adaptations to meet regulatory expectations in each geo.
Design and drive the integration of ERM programs in new geos , ensuring that new launches start already aligned with group‑level risk standards and governance.
Define and embed AI/agent use‑cases into ERM workflows (e.g., risk/control suggestions, narrative pre‑population, quality checks), with clear human‑in‑the‑loop governance.
Use AI and analytics to monitor quality and consistency of methodologies, surfacing insights and opportunities for continuous improvement.
Partner with risk leaders (financial and non-financial risks), CRO teams, risk stewards and 1LOD to ensure strong adoption and practical usability of ERM frameworks in day‑to‑day decision making.
Create and refine key risk and performance indicators for ERM programs, enabling better visibility on program effectiveness, maturity and trends.
Communicate clearly and regularly about ERM methodology initiatives and projects with a wide variety of stakeholders (risk teams in different countries, financial risk functions, internal audit, leadership, product and platform).
Solid experience in Enterprise Risk / Operational Risk / Non‑Financial Risk , with hands‑on ownership of at least one major program or framework (RCSA, control testing, Issue Management, NP&F or equivalent enterprise‑level framework).
Proven track record as a senior individual contributor leading complex risk initiatives end‑to‑end, from design to rollout, with limited oversight.
Experience working in multi‑geo or global environments , balancing global standards with local regulatory expectations.
Strong ability to translate risk methodologies into systems and data (platform requirements, data models, workflow design) in partnership with engineering and product.
Demonstrated stakeholder management and influence without formal authority , especially across product, risk, compliance and platform/engineering teams.
Comfort working with data and analytics (e.g., querying datasets, interpreting dashboards, defining metrics) to guide decisions on methodology and program performance.
Experience defining and tracking metrics, SLAs and KPIs for risk/controls or governance processes.
Forte comunicação escrita e verbal em inglês, incluindo a capacidade de explicar conceitos complexos de risco para não especialistas.
Experiência prévia em ERM, risco operacional, controles internos em serviços financeiros ou fintech.
Trabalho anterior no desenho de frameworks, metodologias e governança para risco (financeiro e/ou não financeiro), influenciando múltiplas linhas de defesa e partes interessadas seniores em várias geografias.
Exposição a IA/ML ou análises avançadas aplicadas a risco, controles, qualidade de dados ou governança (por exemplo, LLMs, detecção de anomalias, sugestões inteligentes).
Experiência trabalhando em colaboração com plataformas / GRC / sistemas de risco (por exemplo, fluxos de trabalho baseados em JIRA, plataformas de risco personalizadas, ferramentas de governança).
Familiaridade com expectativas regulatórias para riscos e governança no Brasil e/ou outros mercados-chave, incluindo a leitura de requisitos e sua tradução em frameworks práticos.
Histórico em ambientes de tecnologia/fintech de alto crescimento, navegando pela tensão entre velocidade, inovação e gestão de riscos robusta.
São Paulo, SP · modelo híbrido
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