Account Executive – Enterprise – Telecommunications
ElevenLabs
Opportunity published from Ashby · applications stay with the original hiring source.
About the opportunity
ElevenLabs is seeking an experienced, motivated Enterprise Account Executive to drive growth across the telecommunications industry, including wireless carriers, broadband providers, cable companies, and other communications service providers.
Telecommunications companies handle millions of daily interactions across service, sales, billing, technical support, retention, and field operations, making voice central to customer engagement and creating a significant opportunity for conversational AI.
You will act as a strategic partner, helping leading telecommunications companies reimagine how they serve, support, and communicate with their customers using AI voice technology.
Key responsibilities
- Build and manage a growing portfolio of enterprise telecommunications accounts to help ElevenLabs achieve its revenue goals.
- Identify opportunities where conversational AI can drive growth, automation, or cost efficiency across customer-facing and internal workflows.
- Develop and maintain a deep understanding of the telecommunications and conversational AI landscapes, customer priorities, and competitive solutions.
- Demonstrate expertise around how ElevenLabs’ voice technology creates value across contact centers, virtual agents, in-app assistants, outbound communications, and branded voice experiences.
- Develop and execute account strategies across the full buying group to land with one high-impact use case and expand across business units.
- Navigate complex telecommunications environments and integrate ElevenLabs with existing contact center, CCaaS, CRM, and operational technology ecosystems.
- Partner closely with Forward Deployed Engineers to design high-impact solutions, manage successful Proofs of Value, and establish a path to scaled production deployment.
- Serve as a trusted advisor by educating customers on generative AI and voice while helping shape ElevenLabs’ telecommunications playbook.
Qualifications
- 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms.
- Experience selling to telecommunications companies, including wireless carriers, broadband providers, cable companies, or other communications service providers.
- An established network and strong relationships across the telecommunications industry.
- Proven success closing seven figure deals and managing complex, multi-stakeholder sales cycles.
- Experience selling to both technical buyers and business buyers across Customer Experience, Care, Operations, Digital, and Marketing.
- Ability to understand a customer’s business, operational environment, and requirements for success to translate ElevenLabs’ capabilities into measurable value.
- Proficiency navigating enterprise procurement, security, legal, and technical validation processes autonomously.
- Strong executive presence with C-suite relationship-building skills and a willingness to travel frequently for onsite customer meetings and industry events.
Nice to have
- Preference for candidates based in New York or San Francisco with optional office access.
Benefits
- Innovative culture as part of a generational opportunity to define the trajectory of AI.
- Growth paths with countless opportunities to drive impact beyond your immediate role.
- Annual discretionary professional development learning and development stipend.
- Annual discretionary social travel stipend to meet up with colleagues.
- Annual team offsite bringing the entire team together in a new international location.
- Monthly co-working stipend if you are not located near one of our main hubs.
Job details
- Location: Remote-first and can be based anywhere in the United States, with the ability to operate across EST, CST, or PST time zones required.
About the company
ElevenLabs is an AI research and product company transforming how we interact with technology.
Launched in January 2023 with the first human-like AI voice model, we serve millions of users and thousands of businesses, ranging from fast-growing startups to large enterprises like Deutsche Telekom and Meta.
Backed by prominent investors including Andreessen Horowitz, ICONIQ Growth, and Sequoia, we have raised $781M in funding and reached a $22B valuation.
We have expanded from voice into three main platforms: ElevenAgents for customer experiences, ElevenCreative for creators and marketers, and ElevenAPI for developers.
Full listing
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