Assistant Front Office Manager
Accor Hotels
Opportunity published from SmartRecruiters · applications stay with the original hiring source.
Job Description
Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
Assist the Front Office Manager in all aspects of the department and ensure service standards are followed
Provides managerial support for Reception, Royal Service, Fairmont Gold and Guest Services in the daily operational duties for these areas
Consistently offer professional, friendly and engaging service
What is in it for you
Paid time off
Medical, Dental and Vision Insurance, 401K
Complimentary shift meal
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and Educational Assistance for further development
Qualifications
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Passion for guest service
- Excellent written and verbal communication, interpersonal and leadership skills
- Highly organized, results-oriented with the ability to be flexible and work well under pressure
- Degree or Diploma in Hospitality Management is an asset
- Fluency in English
- Minimum of 1 year previous proven supervisory experience
- Must have the ability to handle a multitude of tasks and Guest requests
Key details from the source
- Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation
Full listing
UpVagas condensed repetitive or legal boilerplate to make this page easier to read. The original hiring source contains the complete job description.
