Business System Analyst – Pharmaceutical
SGS
Opportunity published from SmartRecruiters · applications stay with the original hiring source.
About the opportunity
This role connects the Sales organization with the business and laboratory systems that support it.
Working across Salesforce, CRM, LIMS, ELN, and other digital platforms, the position turns sales and operational data into reports, dashboards, and forecasts, while making sure the systems behind that data are configured, supported, and adopted effectively.
Acting as a liaison between sales, laboratory, business, and IT teams, the role gathers and translates business requirements, supports end users and training, and drives process improvements that strengthen both sales performance and laboratory operations.
Key responsibilities
- Provide regular sales analytics, pipeline analysis, and forecasting support, and support sales review and performance meetings.
- Measure and communicate sales KPIs for individuals and teams, analyzing performance against goals to identify trends and areas of weakness.
- Create, update, and distribute sales reports and dashboards for the Sales team and Management, and support Sales teams with Salesforce data management.
- Assist with dashboard maintenance and CRM data quality initiatives.
- Provide support for Salesforce, LIMS, ELN, and other business applications.
- Participate in user acceptance testing, validation activities, and deployment of system changes.
- Work closely with product owners to understand business requirements and collaborate with cross-functional teams across operations, sales, IT, and laboratories.
Qualifications
- Bachelor’s degree or equivalent experience.
- Experience in pharma, laboratory, testing industry, or commercial operations.
- Familiarity with LIMS, Salesforce, or document workflow systems.
- 2+ years of experience with CRM systems (Salesforce preferred).
- Intermediate to advanced Excel skills for data analysis and pivoting reports into usable files.
- Proficient user-level skills in LabVantage Laboratory Information Management System.
Benefits
- Medical, dental, and vision insurance, life insurance, and employee wellness programs.
- Competitive pay, 401(k) with company match (immediate vesting upon enrollment), employee referral program, and annual bonus target.
- Online training courses, virtual and classroom development experiences, and tuition reimbursement program.
- Paid-time off including vacation, sick leave, company holidays, floating holidays, and volunteer time.
Job details
- Position type: Regular
- Location: United States
About the company
SGS is a leading organization providing comprehensive inspection, verification, testing, and certification services. The company is committed to delivering high-quality solutions that enable clients to operate more sustainably and efficiently.
Additional information
Applicants applying within the United States who experience difficulty completing the online application due to a disability may call 201-508-3149 for assistance.
Application: UpVagas lists this opportunity from the hiring company or its recruitment platform. The application is completed at the original source.
