Client Service Delivery Specialist
SGS
Opportunity published from SmartRecruiters · applications stay with the original hiring source.
Source verified 1 hour agoThe original job page was active during UpVagas' latest lifecycle check.
About the opportunity
- We are seeking a dedicated professional to coordinate SGS services locally and globally, ensuring seamless order processing, client communication, and administrative support.
Key responsibilities
- Receive orders from clients, sales, and account management teams for local and global operations.
- Ensure proper documentation, open orders in systems, and coordinate invoicing with the invoicing team.
- Notify and communicate with sales, account management teams, and clients regarding service delivery delays and order concerns per account SOPs.
- Escalate non-routine orders, inquiries, or service delays to the Client Service Team Management Lead.
- Send reports to clients, maintain job folders and filing, and perform collection efforts to meet DSO targets.
- Perform other duties assigned as necessary in response to business needs.
Qualifications
- High school diploma or GED required; Associate degree in science background preferred.
- Two or more years of administrative or operational experience, with familiarity with data entry.
- Proficient in Microsoft Office, specifically Word, Excel, and Outlook.
- Ability to establish effective working and team relationships with internal and external customers and work collaboratively.
- Highly motivated, dependable, detail-oriented, with strong communication and organizational skills.
Nice to have
- Working in a laboratory environment.
Benefits
- Medical, dental, and vision insurance, life insurance, and employee assistance programs.
- 401(k) with company match, featuring immediate vesting upon enrollment.
- Online training courses, virtual and classroom development experiences, and tuition reimbursement program.
- Paid-time off and family leave.
Job details
- Expected salary: $24.00 to $28.00 per hour.
- Position anticipated to close November 30, 2026.
About the company
- SGS is a leading organization dedicated to delivering comprehensive inspection, verification, testing, and certification services. We are committed to fostering a collaborative and professional work environment while supporting the total well-being of our employees.
Additional information
- Applicants with disabilities who need assistance completing the online employment application may call 201-508-3149 for support.
Application: UpVagas lists this opportunity from the hiring company or its recruitment platform. The application is completed at the original source.
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