Back to jobs

Food & Beverage Floor Manager

Full-time New Orleans, LA On-site Posted 6 hours ago

Accor Hotels

Opportunity published from SmartRecruiters · applications stay with the original hiring source.

About the opportunity

The Food & Beverage Floor Manager oversees and directs the day-to-day operations of multiple food and beverage outlets, including Bleu Perdu and Third Measure. This role ensures exceptional service, operational efficiency, guest satisfaction, and financial performance.

This position provides hands-on leadership, develops and coaches colleagues, and partners with the Director of Food & Beverage and other hotel leaders to achieve operational and business objectives.

Key responsibilities

  • Oversee and direct efficient daily operations of Bleu Perdu and Third Measure to ensure consistent execution of service standards and quality expectations.
  • Lead the delivery of distinctive, personalized service reflecting luxury hospitality standards.
  • Maximize revenue and profitability while effectively managing labor and operating expenses to meet productivity goals.
  • Monitor guest feedback and service trends to implement solutions that enhance the guest experience and product offering.
  • Ensure front- and back-of-house areas consistently meet established standards for cleanliness, organization, setup, and equipment presentation.
  • Drive staff training and development in operational procedures, service standards, safety requirements, and wine program initiatives in partnership with the Sommelier.
  • Ensure full compliance with liquor laws, health and safety regulations, corporate standards, and hotel policies.
  • Maintain operational flexibility to work mid-, evening, weekend, holiday, and late-night shifts based on business needs.

Qualifications

  • Minimum of 3 years of management experience, preferably as a Food & Beverage Manager or in a similar leadership role.
  • Proven leadership experience within a luxury, 5-star hotel or comparable high-end hospitality environment.
  • Previous experience overseeing multiple restaurants, bars, and/or Food & Beverage outlets.
  • Strong leadership and communication skills with a demonstrated ability to develop high-performing teams.
  • Proven ability to manage operational efficiency, guest satisfaction, revenue generation, and labor costs.
  • Strong understanding of luxury service standards and financial performance.
  • Ability to work a flexible schedule including evenings, weekends, holidays, and late-night operations.

Nice to have

  • Bachelor’s degree in hospitality management, Business Administration, or a related field.

Additional information

  • All your information will be kept confidential according to EEO guidelines.

Application: UpVagas lists this opportunity from the hiring company or its recruitment platform. The application is completed at the original source.

Source transparency. UpVagas organizes information provided by the company or recruitment source. Always review the original listing before submitting personal information.
Get new jobs on Telegram Tap the mascot to set your job alerts.
UpVagas mascot with Telegram