Food & Beverage Manager
Accor Hotels
Opportunity published from SmartRecruiters · applications stay with the original hiring source.
About the opportunity
Under the general guidance of the Restaurant General Manager, the Food & Beverage Manager oversees daily restaurant operations to ensure a seamless guest experience.
This role manages service standards, supervises staff, drives revenue through effective sales strategies, and maintains operational efficiency across venues including Gigi Rigolatto, Mimi Kakushi, Rose Bar, and Café Delano at Delano Miami Beach.
The Food & Beverage Manager ensures the highest level of guest satisfaction through quality service, staff training, and effective communication with the kitchen and other departments.
Key functional areas include scheduling, inventory control, cost management, health and safety compliance, and executing targeted food and beverage marketing strategies in coordination with the Director of Marketing.
Key responsibilities
- Develop and execute the food and beverage marketing strategy for Delano Miami Beach, focusing on Gigi Rigolatto, Mimi Kakushi, Rose Bar, and Café Delano to drive reservations, repeat visits, and outlet revenue.
- Maintain a rolling F&B marketing calendar covering seasonal menus, holidays, special events, and dining promotions, coordinating campaign details and timing with outlet leaders and Operations.
- Manage F&B email marketing through SevenRooms, monitoring database growth, segmenting audiences, and maintaining a campaign schedule that drives reservations.
- Lead F&B campaign planning across email, social, paid media, and reservation platforms, and brief creative and digital partners.
- Keep F&B menus, hours, offers, and reservation details accurate across guest touchpoints, hotel website updates, and SevenRooms.
- Brief and oversee the production of F&B marketing materials, menus, signage, and coordinate photography and video shoots.
- Collaborate with F&B, Culinary, Operations, Sales, Revenue, and Membership to market dining experiences and support on-property activations and media visits.
- Lead a weekly F&B marketing check-in with outlet and operations leaders to review upcoming campaigns, content needs, and deadlines.
- Report monthly on outlet marketing performance, database growth, email engagement, reservations, and attributable revenue.
Qualifications
- High School Diploma or equivalent education required; Bachelor’s Degree in Hospitality Management or related field preferred.
- Minimum of 5 years of leadership experience in restaurant operations, preferably within an upscale or luxury lifestyle hotel or restaurant environment.
- Strong knowledge of food and beverage service standards, guest relations, dining room operations, and team management.
- Experience with restaurant reservation and POS systems, with knowledge of OpenTable, MICROS, SevenRooms, or similar systems preferred.
- Excellent verbal and written communication skills in English.
- Strong understanding of federal, state, and local laws relating to labor, occupational safety and health, wage and hour compliance, and food service sanitation.
- Ability to stand or walk for a minimum of eight hours per shift and work varied hours including evenings, weekends, and holidays.
- Physical ability to twist, push/pull carts, reach, bend, climb stairs, and lift or carry items weighing 20 lbs or more.
Nice to have
- Bachelor’s Degree in Hospitality Management or related field.
- Additional language abilities.
- Experience with OpenTable, MICROS, or SevenRooms reservation and POS systems.
Job details
- Location: Delano Miami Beach, Miami Beach, FL, US.
Position Type
Full-time management.
About the company
Delano Miami Beach is an iconic luxury lifestyle destination known for its sophisticated ambiance, world-class culinary venues, and exceptional guest service.
Our properties, including Gigi Rigolatto, Mimi Kakushi, Rose Bar, and Café Delano, offer vibrant dining and social experiences for local diners, hotel guests, members, and international visitors.
We are committed to fostering a positive, team-oriented environment that reflects our brand’s values, high service culture, and dedication to excellence.
Team members work collaboratively across departments to deliver memorable moments and maintain our premier hospitality standards.
Additional information
- All team members must maintain a neat, clean, and well-groomed appearance, adhering to specific department uniform guidelines and required articles of clothing.
- All candidate information will be kept confidential according to applicable guidelines.
Application: UpVagas lists this opportunity from the hiring company or its recruitment platform. The application is completed at the original source.
Full listing
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