Group Sales Coordinator
Accor Hotels
Opportunity published from SmartRecruiters · applications stay with the original hiring source.
About the opportunity
Reporting to the Director of Group Sales, this role powers the sales process by drafting contracts, managing group room blocks in Opera Sales & Catering, and maintaining complete group files.
You will serve as the first point of contact for inquiries and client follow-ups while keeping the team running efficiently through administrative and reservation support.
Key responsibilities
- Draft contracts, proposals, and amenity packages with accuracy and polish.
- Build and maintain group room blocks in Opera Sales & Catering and manage cut-off dates.
- Create and maintain complete group files, including contracts, rooming lists, billing information, recaps, and checklists.
- Prepare site inspection itineraries and coordinate on-property visits for prospective clients.
- Answer sales lines professionally, screen new inquiries, and follow up with clients by phone and email.
- Make guest room and dining reservations for the Director of Sales & Marketing and Group Sales Managers.
- Prepare and distribute sales materials, documents, and gift certificates while managing department supplies and IT requests.
Qualifications
- Previous administrative or office experience in a detail-oriented role.
- Outstanding organization with the ability to juggle multiple deadlines in a fast-paced environment.
- Polished written and verbal communication, including professional phone skills.
- Self-motivated, able to make sound decisions independently and build efficient systems.
- Ability to handle confidential information with discretion.
- Proficient in Microsoft Office with a typing speed of at least 40 words per minute.
- Fluent spoken and written English.
- Must provide proof of eligibility to be employed in the United States of America.
Nice to have
- Luxury hotel or resort experience.
- Experience with Opera Sales & Catering or a similar sales and catering system.
- Additional languages.
- A hospitality diploma or degree.
Pay Range
$32.00–$34.93 per hour.
- Discounted hotel rooms and food and beverage rates at sister properties around the globe.
- Learning programs through Academies for professional growth.
- A clear path into hotel sales with growth opportunities within Century Plaza and globally.
- Corporate Social Responsibility activities like Planet 21 and WATCH.
Job details
- Location: Century Plaza
- Status: On-site
About the company
The Century Plaza Hotel is part of a visionary development with a rich history, previously known as the Western White House and host to state dinners.
A modernized take on luxury and elevated guest experience defines our workplace, providing an environment of trust, respect, and integrity.
Additional information
Application: UpVagas lists this opportunity from the hiring company or its recruitment platform. The application is completed at the original source.
Key details from the source
- Health benefits and 401(k).
Full listing
UpVagas condensed repetitive or legal boilerplate to make this page easier to read. The original hiring source contains the complete job description.
