Hostperson, Binchotan Bar and Grille (Full Time)
Accor Hotels
Opportunity published from SmartRecruiters · applications stay with the original hiring source.
About the opportunity
Binchotan Bar & Grille at Fairmont Orchid offers guests a unique culinary experience combining traditional northern Japanese robatayaki fireside cooking with modern flair, celebrating the creative exchange between Hawai’i and Japan.
you will provide warm, personal, and detailed service in a luxury, upscale, and fast-paced environment, ensuring every guest receives an exceptional dining experience from arrival to departure.
Join a collaborative team dedicated to delivering exceptional luxury experiences and making special moments happen every day.
Key responsibilities
- Ensure a positive first impression through detailed cleanliness, set-up, and ambiance control.
- Prepare for anticipated traffic by creating communication for servers and designating section assignments.
- Ensure warm welcomes, timely service, and fond farewells using guest names for personalized service.
- Maintain clean menus and ensure the cleanliness and orderliness of the host stand and surrounding work areas.
- Control the flow of service by seating guests in station rotation using Open Table.
- Handle reservation inquiries, incoming calls, special requests, and VIP guest attention.
- Perform opening and closing side duties, setting tables to standards and assisting other Food and Beverage outlets during peak times.
- Apply hotel food safety and hygiene standards (HACCP) and adhere to fire, life safety, and emergency procedures.
Qualifications
- Ability to focus on guest needs while remaining calm and courteous.
- Good reading, writing, and oral proficiency in the English language.
- Ability to work cohesively and collaboratively as part of a team.
- Detailed and service-oriented with an eye for detail, self-motivation, and high energy.
- Possession of necessary State and Federal requirements to work in Food and Beverage, including Tuberculosis Clearance.
- Legal eligibility to work in the United States without assistance for U.S. work authorization.
Visa Requirements
- Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.
About the company
Fairmont Hotels & Resorts offers the finest hospitality experience across landmark global destinations while providing employees with industry-leading training, career development, recognition, and rewards.
Guided by values of Respect, Integrity, Teamwork, and Empowerment, Fairmont maintains the highest ethical standards as a community and environmental leader.
Part of Accor, Fairmont welcomes individuals as they are, supporting daily growth and learning to help employees explore limitless career possibilities in hospitality.
Application: UpVagas lists this opportunity from the hiring company or its recruitment platform. The application is completed at the original source.
