Housekeeping Coordinator (Full Time)
Accor Hotels
Opportunity published from SmartRecruiters · applications stay with the original hiring source.
About the opportunity
The Housekeeping Office Coordinator ensures that all day-to-day administrative duties are completed in a timely manner.
This role supports colleagues by overseeing all operational assignments to ensure they are accurately dispatched and that daily activities transition smoothly between shifts.
Key responsibilities
- Handle general administrative duties, maintain production records, and process incentive pay.
- Operate and oversee opening procedures, manage inventory for guest and chemical supplies, and complete purchase orders.
- Assist supervisors with room inspections, room status checks, and investigate any room status discrepancies.
- Receive, record, and transmit guest requests accurately while handling complaints tactfully to conduct service recovery.
- Maintain strict control over keys, radios, and REX devices while monitoring lost and found property.
- Input accurate room status into the system daily and prepare or distribute departmental reports.
- Maintain a clean work area, uphold personal appearance and hygiene standards, and follow fire, life safety, and emergency procedures.
- Attend all assigned briefings, meetings, and trainings while performing other reasonable duties assigned by management.
Qualifications
- Minimum 1 year of relevant experience in a similar capacity.
- Good reading, writing, and oral proficiency in the English language.
- Working knowledge of MS Excel, MS Word, and MS PowerPoint.
- Good communication, customer contact, and service-oriented skills with strong attention to detail.
- Ability to work effectively in a team, contribute positively, and remain self-motivated and energetic.
- Must be well-presented and professionally groomed at all times.
Nice to have
- Ability to speak additional languages.
- Basic understanding of local languages.
Visa Requirements
- Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.
About the company
Join a collaborative team at Fairmont Hotels & Resorts, part of Accor, dedicated to delivering exceptional luxury experiences alongside passionate colleagues who support one another.
Fairmont offers the finest hospitality experiences across landmark locations worldwide, guided by values of Respect, Integrity, Teamwork, and Empowerment.
Discover limitless possibilities for your career by visiting https://careers.accor.com/
Application: UpVagas lists this opportunity from the hiring company or its recruitment platform. The application is completed at the original source.