Hui Holokai Beach Ambassador (Casual)
Accor Hotels
Opportunity published from SmartRecruiters · applications stay with the original hiring source.
About the opportunity
As a Hui Holokai Ambassador at Fairmont Orchid, you are responsible for providing exceptional ocean adventures and authentic Hawaiian cultural experiences that create lasting memories for our guests.
You will support all aspects of the Recreation Department while delivering warm, personalized service and embodying our commitment to Making Special Happen through genuine Aloha and meaningful guest connections.
Key responsibilities
- Lead daily ocean adventures, including Hawaiian outrigger canoe paddles, fishing excursions, snorkeling adventures, surfing and stand-up paddleboarding lessons, and other guided water experiences.
- Safely steer and paddle Hawaiian outrigger canoes while instructing guests in proper paddling techniques and ocean safety.
- Issue, fit, and provide instruction on the safe use of recreation equipment, including snorkel gear, surfboards, stand-up paddleboards, boogie boards, kayaks, and flotation devices.
- Share the history, traditions, and significance of Hawaiian culture through engaging storytelling and meaningful guest interactions.
- Lead authentic Hawaiian cultural arts and crafts and educational activities that celebrate and perpetuate the traditions of Hawaiʻi, including coconut frond weaving, lei making, tide pool tours, torch lighting, and pu kani.
- Provide prompt First Aid, CPR, and emergency response as required, and maintain knowledge of all hotel fire, life safety, and emergency procedures.
- Set up and maintain beach and pool amenities, including chaise lounges, hale, umbrellas, and other guest facilities to luxury resort standards.
- Perform opening, closing, and other operational side duties in accordance with departmental standards and procedures while maintaining professional appearance and hygiene.
Qualifications
- Ability to share Hawaiian culture, stories, and lifestyle with guests in a warm, engaging, and memorable manner.
- Good reading, writing, and oral proficiency in the English language.
- Excellent water abilities, able to effectively execute water rescues and support safety.
- Ability to steer a Hawaiian Outrigger 4- or 6-man canoe at expert levels for up to 2 hours at a time; demonstrate and teach paddling a canoe.
- Ability to surf, SUP, and execute surfing and SUP lessons for up to 1 hour at a time.
- Provide the necessary State and Federal Requirements to work in Recreation, including Tuberculosis Clearance.
- Detailed and service-oriented with an eye for detail, energetic, self-motivated, and able to work cohesively as part of a team.
Nice to have
- Ability to speak other languages and basic understanding of local languages (‘Olelo Hawai’i).
- Additional certification(s) in Recreation, such as Water Rescue, First Aid, CPR, or AED.
Hourly Rate
- Location: Fairmont Orchid
Visa Requirements
- Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.
About the company
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations, offering employees exceptional work opportunities, industry-leading training, career development, and rewards.
Fairmont is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel.
Our teams are guided by values of Respect, Integrity, Teamwork, and Empowerment, treating all colleagues with fairness and dignity.
By joining Accor, you can find a job and brand that matches your personality while we support you to grow and learn every day. Discover the life that awaits you at Accor by visiting https://careers.accor.com/.
Full listing
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