Manager, Solutions Architect (Deployment)
Axon
Opportunity published from Greenhouse · applications stay with the original hiring source.
About the opportunity
As a Manager of Solutions Architects at Axon, you will lead a team delivering technical excellence in solution architecture across Axon’s Real-Time Operations offerings.
Partnering closely with the Senior Manager and cross-functional teams, you will implement and scale high-quality solution design processes and provide strategic support for mission-critical engagements.
You will spend approximately 80% of your time leading the team and managing project delivery, and 20% supporting complex or unique client engagements with technical depth in emerging or highly integrated deployments.
This hybrid role requires reporting to one of our hub locations: Scottsdale AZ, Seattle WA, Boston MA, or Atlanta GA.
Key responsibilities
- Lead and develop a team of 6-10 Solutions Architects focused on law enforcement, campus, and corrections customers.
- Provide technical and project guidance to ensure consistent quality and productivity in solution delivery.
- Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
- Analyze and review IT system architectures to scope and recommend technical solutions.
- Partner with customers and internal stakeholders including sales, account management, product, and engineering to ensure successful project implementation and integration.
- Participate in hiring and onboarding of new Solutions Architects.
- Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
- Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
- Champion continuous process improvement in architecture, customer delivery, and team operations.
Qualifications
- Bachelor’s degree or equivalent experience.
- 4–6 years of experience in solution architecture or related technical leadership roles.
- 1–3 years of direct supervisory or team leadership experience.
- Expertise in solution architecture frameworks, cloud technologies, and systems integration.
- Effective communication skills across technical and non-technical audiences, including clients.
- Experience in project management and business process analysis.
- Basic understanding of integration coding methodologies.
- Must pass a Criminal Justice Information Services background check and maintain CJIS clearance.
Nice to have
- Experience in the public safety sector preferred, such as RMS/CAD implementations.
Benefits
- Competitive base salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, and Vision plans
- Fitness programs
- Emotional and mental wellness support
- Learning and development programs
Job details
- Location: Hybrid - Scottsdale AZ, Seattle WA, Boston MA, or Atlanta GA
Base Pay Range
$144,555 — $231,288 USD
- Reports to: Senior Director, RTO
About the company
At Axon, we are on a mission to Protect Life, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.
Life at Axon is fast-paced, challenging, and meaningful. Here, you will take ownership, drive real change, and constantly grow as you work hard for a mission that matters at a company where you matter.
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