Mission Engineer – Baton Rouge
Axon
Opportunity published from Greenhouse · applications stay with the original hiring source.
About the opportunity
Join Axon and be a Force for Good.
We are on a mission to Protect Life, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software.
Life at Axon is fast-paced, challenging, and meaningful, where you take ownership and drive real change.
In this embedded role, you are the primary owner of customer outcomes within a strategic account, accountable for the full lifecycle of Axon's ecosystem.
Key responsibilities
- Discover agency problems onsite and translate them into buildable, compliant solutions tied to mission outcomes
- Design and ship working tools on Axon's platform, including AI agents, workflows, automations, integrations, and data pipelines built and tested with real users and real data
- Configure, integrate, and extend DEMS, Fusus, AI Era, Records, and related systems in the agency environment while applying responsible innovation guardrails such as CJIS and evidence integrity
- Troubleshoot onsite and coordinate root-cause resolution across Product, Engineering, Support, and Services when builds or integrations break
- Build and deploy AI-powered workflows like agents, prompts, RAG, and evaluations that solve defined agency problems
- Assess workflows onsite, identify friction and mission impact, and build trusted relationships with agency leadership and operational stakeholders
- Capture customer insights, workflow patterns, and adoption barriers to share field intelligence with Product and Engineering
- Maintain consistent onsite presence approximately 3 to 4 days per week, closely connected to agency operations and evolving needs
Qualifications
- Experience in customer-facing technical roles, program management, operational transformation, or complex deployment environments, typically 8+ years
- Proven builder who has shipped working automations, agents, workflows, integrations, or AI-enabled tools in customer environments
- Comfort working across technical and operational domains including hardware, software, cloud, AI-enabled technologies, and integrated systems
- Strong communication with both technical teams and senior stakeholders, including command staff in mission-critical environments
- Full ownership mentality in ambiguous, fast-changing environments with the ability to navigate competing priorities across Product, Engineering, Sales, Support, and Services
- Ability to obtain and maintain CJIS compliance and adhere to security standards
Nice to have
- Former law enforcement or military experience
- Experience in public safety, law enforcement, corrections, or other mission-critical operational environments
- Familiarity with Records, Evidence, digital workflows, AI-enabled platforms, or integrated public safety ecosystems
- Background in forward-deployed engineering, solutions architecture, or operational transformation at scale
Benefits
- Competitive salary and 401(k) with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, dental, and vision plans
- Fitness programs
- Emotional and mental wellness support
- Learning and development programs
Job details
- Location: Onsite presence required approximately 3-4 days/week
- Work authorization: Candidates must meet all security and compliance requirements including CJIS compliance
About the company
At Axon, we’re on a mission to Protect Life.
We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software.
Like our products, we work better together, connecting with candor and care and seeking out diverse perspectives.
Constantly grow as you work hard for a mission that matters at a company where you matter. We aim far and think big with a long-term view because we want to reinvent the world to be a safer, better place.
Additional information
- Some roles may require legal eligibility to work in a firearms environment.
- All Axon employees must be committed to appropriate environmental, health, and safety regulations, policies, and procedures.
Application: UpVagas lists this opportunity from the hiring company or its recruitment platform. The application is completed at the original source.
Key details from the source
- You embed for the long haul: opening the laptop onsite, shipping on Axon's stack, holding the room when it matters, and iterating on what you build until it sticks in production.
- This role is intentionally undefined in the day-to-day. Priorities shift with agency mission tempo, operational crises, and emerging opportunities. Success is measured by operational outcomes and working solutions in production.
Full listing
UpVagas condensed repetitive or legal boilerplate to make this page easier to read. The original hiring source contains the complete job description.
