Mixed-Methods Researcher
OGC Global
Opportunity published from Recruitee · applications stay with the original hiring source.
About the opportunity
OGC is seeking a Mixed-Methods Researcher for a hybrid work model.
You will join a diverse, high-performing team at a boutique research and consulting agency specializing in data-driven strategy, quantitative analytics, and Customer Experience (CX) and Voice of the Customer (VOC) program design.
In this role, you will work directly with global Fortune 500 clients across industries such as Financial Services, Specialty Retail, Telecommunications, Healthcare, Hospitality, and Software.
You will deliver impactful consulting projects and help senior stakeholders gain a deep understanding of their customers to drive strategic decisions and improve business processes.
Key responsibilities
- Manage and execute both quantitative and qualitative research projects from start to finish, including project design, vendor management, and operational oversight.
- Collaborate with stakeholders to define objectives, design survey instruments and questionnaires, and implement quality control measures to ensure data accuracy.
- Program surveys on online platforms and coordinate the flow of data from multiple internal and external sources across cross-functional teams.
- Analyze complex data, reveal underlying patterns, and synthesize information into actionable insights and strategic recommendations.
- Build compelling, insights-based reports and produce clear, professional PowerPoint presentations that effectively communicate findings to senior stakeholders.
- Provide project management support, including tracking progress, managing resources, and delivering proactive, succinct updates to managers and clients.
Qualifications
- Bachelor’s degree in Social Science, Management, Statistics, Computer Science, or a related field from a top university.
- 3 to 5 years of experience in market research, customer experience management, or related fields, preferably with agency or client-side experience.
- Proven ability as a critical thinker with strong capabilities in both qualitative and quantitative research methods to analyze data and generate insights.
- A consultative mindset backed by excellent communication skills to collaborate internally and engage effectively with external stakeholders.
- High proficiency in Excel (Functions, Pivot Tables, logical sorting) and strong PowerPoint skills for quickly creating professional, well-designed decks.
- Experience with survey-based market research and programming tools (e.g., SurveyMonkey, Decipher, Qualtrics, Suzy, or My-Take).
- Exceptional attention to detail, time management, and workflow prioritization, combined with an independent work style and strong ownership of assigned responsibilities.
Nice to have
- Familiarity with quantitative analysis techniques like Conjoint and MaxDiff.
- Knowledge of statistical packages such as SPSS, R, or STATA.
- Basic programming skills in SQL or Python.
Job details
- Location: Hybrid work model.
About the company
OGC is a boutique research and consulting agency specializing in data-driven strategy, quantitative analytics, and Customer Experience (CX) and Voice of the Customer (VOC) program design and optimization.
We work with some of the world’s largest organizations across a variety of industries, helping them gain a deep understanding of their customers, develop actionable insights, and improve business processes.
Application: UpVagas lists this opportunity from the hiring company or its recruitment platform. The application is completed at the original source.
