Operations Coordinator
Ascertain
Opportunity published from Ashby · applications stay with the original hiring source.
About the opportunity
Ascertain is building AI agents to automate the administrative work that burdens care teams, saving hundreds of staff hours every week in major health systems and large specialty groups.
Backed by Northwell Health and Deerfield Management, the company is on a mission to restore time, trust, and focus to healthcare workers.
As an Operations Coordinator, you will own and coordinate key operational workflows across the entire employee lifecycle—from recruiting and onboarding through offboarding—while supporting executive operations, office logistics, vendor management, and internal systems administration.
This highly cross-functional role requires a proactive, detail-oriented professional who excels in a fast-moving environment.
Key responsibilities
- Support recruiting and hiring operations by coordinating interview scheduling, candidate communications, resume review, reference checks, offer logistics, background checks, and employment verification processes.
- Manage end-to-end employee lifecycle operations, including onboarding, first-day orientation, and performance management.
- Oversee internal systems, software access provisioning, role changes, hardware inventory, asset tracking, and vendor relationships across HR, recruiting, and IT operations.
- Own executive scheduling and calendar coordination, including complex internal and external scheduling, meeting logistics, and travel arrangements.
- Conduct operational research, build and maintain reporting, and use spreadsheets and data to identify trends, answer business questions, and support leadership decision-making.
- Take ambiguous or inefficient processes, determine necessary changes, and implement effective solutions.
Qualifications
- 3–5+ years of experience in business operations, startup operations, executive operations, or a similarly cross-functional role, with demonstrated ownership of projects or operational processes.
- Proven ability to manage complex calendars, priorities, and competing deadlines across multiple stakeholders.
- Strong organizational and project management skills with exceptional attention to detail.
- Excellent written and verbal communication skills with the ability to interact professionally across all levels of the organization.
- Ability to manage multiple priorities simultaneously in a fast-paced environment.
- Experience working with spreadsheets, productivity tools, and operational systems.
- Comfort handling confidential and sensitive employee information.
- Strong analytical skills, with comfort working with operational data, identifying patterns, and turning findings into clear recommendations.
Benefits
- Make a real difference with work that directly impacts healthcare organizations and improves patient care.
- Join Ascertain in transforming healthcare with AI.
About the company
Ascertain is building AI agents to automate administrative work for care teams, partnering with major health systems and large specialty groups.
Backed by Northwell Health and Deerfield Management, the team works urgently to drive financial resilience and operational clarity in a healthcare system under strain.
Application: UpVagas lists this opportunity from the hiring company or its recruitment platform. The application is completed at the original source.
