Partnerships Strategy & Operations
ElevenLabs
Opportunity published from Ashby · applications stay with the original hiring source.
About the opportunity
ElevenLabs is an AI research and product company transforming how we interact with technology through voice, creative, and API platforms.
We are looking for someone to join our Revenue Strategy & Operations team to play a key role in building the operational backbone behind our partner ecosystem.
You will own the systems, automations, data, and dashboards that help our Partnerships team source, co-sell, and scale revenue through resellers, referral partners, technology partners, and strategic alliances.
This role sits at the intersection of technical problem-solving and operational excellence, acting as the strategic and operational counterpart to Partnerships leadership.
Key responsibilities
- Partner Lifecycle &
Process Management
Design, build, and maintain end-to-end processes for the partner journey, including onboarding, deal registration, lead and referral routing, co-sell workflows, and payout or commission handling.
Strategic Partnership to Leadership
Act as a trusted advisor to Partnerships leadership, providing performance reporting, capacity and territory planning input, partner segmentation, and recommendations on program structure and incentives.
- Partner Attribution &
Pipeline Visibility
Define and maintain how we track partner-sourced, partner-influenced, and co-sell pipeline and revenue across Salesforce and our data stack to ensure accuracy and trust.
- Reporting & Analytics: Own dashboards, reports, and KPIs for partner performance, such as pipeline generation, win rates, sales cycle, partner ROI, and tier or segment health, turning data into actionable insights.
- Partner Program &
Incentive Operations
Support the design, modeling, and rollout of partner programs, including tiering, rebates, referral fees, and MDF, working with Finance and Legal to ensure accuracy and compliance.
Cross-Functional Collaboration
Align Sales, Account Management, Marketing, Finance, and Product on how partner deals are handled, from account mapping and conflict resolution to handoffs and renewals.
- Experimentation: Test new partner motions, lead sources, routing logic, and program levers, measuring what works and scaling it.
Qualifications
- 4+ years in Revenue Operations, GTM Operations, or Partner/Channel Operations at a high-growth technology company.
- Hands-on experience supporting partner, channel, alliance, or co-sell motions such as deal registration, partner attribution, referral, or reseller programs.
- A proven track record of building end-to-end solutions, from data collection and analysis through execution.
- Strong Salesforce experience, including objects, reporting, and process design for partner-related workflows.
- Strong analytical skills, with proven expertise in SQL and data visualization using BI tools like Sigma.
- Ability to break complex problems into smaller, actionable steps with a first-principles mindset.
- Excellent communication and collaboration skills to work effectively across internal teams and external partners.
- Adaptable, proactive approach to problem-solving, process improvement, and autonomy from day one.
Nice to have
- Passion for audio AI and a desire to make content universally accessible.
- High motivation and a strong work ethic to go the extra mile.
- Coachability and a willingness to learn and adapt to new challenges in a scaling environment.
Benefits
- Innovative culture and a generational opportunity to define the trajectory of AI.
- Dynamic team with countless opportunities for growth beyond your immediate role.
- Annual discretionary professional development stipend.
- Annual discretionary social travel stipend to meet up with colleagues.
- Annual company offsite bringing the entire team together in a new location.
- Monthly co-working stipend if you are not located near one of our main hubs.
About the company
ElevenLabs launched in January 2023 with the first human-like AI voice model and now serves millions of users and thousands of businesses worldwide, ranging from startups to large enterprises like Deutsche Telekom and Meta.
Backed by prominent investors including Andreessen Horowitz, ICONIQ Growth, and Sequoia, we have raised $781M in funding with a $22B valuation.
Our offerings have expanded into three main platforms: ElevenAgents for customer experiences, ElevenCreative for creators and marketers across 70+ languages, and ElevenAPI for developers.
We operate as a high-velocity, AI-first global team focused on impact over job titles and excellence everywhere.
Full listing
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