People & Culture Manager
Accor Hotels
Opportunity published from SmartRecruiters · applications stay with the original hiring source.
About the opportunity
As our People & Culture Manager at Fairmont Sonoma Mission Inn & Spa, you will help shape a workplace culture defined by authenticity, care, and excellence.
Partnering with leaders across the resort, you will attract, develop, and engage exceptional talent while supporting key People & Culture initiatives to foster meaningful colleague experiences.
This is a full-time, permanent position offering a pay range of $82,000 - $99,100 per annum, dependent on experience and qualifications.
Key responsibilities
- Manage employee relations, compensation and benefits, recognition programs, health and safety, and colleague wellness initiatives.
- Partner with leaders to support initiatives that enhance engagement, retention, and workplace experience, providing guidance on HR policies and Collective Bargaining Agreements.
- Support recruitment, talent acquisition, and onboarding processes while administering colleague benefits and workplace safety programs.
- Oversee Leaves of Absence administration and maintain accurate employee records and HR documentation.
- Coordinate and facilitate training programs related to compliance, professional development, service excellence, and colleague engagement.
- Plan and execute colleague recognition programs, special events, and initiatives that strengthen workplace culture and trust.
- Support day-to-day operations of the People & Culture office and provide leadership to team members as required.
- Uphold department policies, health and safety procedures, and service standards while performing other assigned duties.
Qualifications
- Previous Human Resources or progressive leadership experience in a hotel, resort, or luxury hospitality environment required.
- Strong interpersonal skills with the ability to build relationships, establish trust, and influence at all levels of the organization.
- Proven ability to manage employee relations matters with professionalism, discretion, and sound judgment.
- Strong organizational and time-management skills to prioritize multiple responsibilities in a fast-paced environment.
- Solid understanding of Federal, State, and local employment laws and regulations.
- Solutions-oriented mindset with strong problem-solving skills and a commitment to an exceptional colleague experience.
Nice to have
- Bilingual in Spanish and English preferred, with effective verbal and written communication skills.
- Experience working in a unionized environment and interpreting Collective Bargaining Agreements preferred.
- University/College degree in Human Resources, Hospitality Management, Business Administration, or a related field preferred.
Benefits
- Comprehensive healthcare plans effective the first of the month following 30 days of employment.
- 401(k) retirement savings plan with a 100% match on the first 4% of employee contributions.
- Exclusive colleague perks including complimentary upgrades, extended stays, and discounted stays across Fairmont & Raffles properties.
- Special dining and wellness discounts and added luxuries to enhance your experience.
Visa Requirements
- Applicants must be able to provide proof that they are legally able to work in the United States.
About the company
Fairmont Sonoma Mission Inn & Spa is dedicated to creating a welcoming environment where diverse talent thrives and every colleague feels valued, inspired, and empowered.
Application: UpVagas lists this opportunity from the hiring company or its recruitment platform. The application is completed at the original source.
