Senior Solution Architect/Solution Consulting Director (Missionforce)
Salesforce
Opportunity published from Workday · applications stay with the original hiring source.
About the opportunity
Salesforce Professional Services is hiring Solution Architects to join the Missionforce team.
As a Solution Architect, you will provide steady architectural leadership across large and complex engagements, partnering with executive and delivery stakeholders to co-create and execute solution visions for complex customers in the Defense and National Security space.
This role serves as a dual-impact leader across presales and delivery, responsible for shaping, scoping, and aligning complex engagements to position federal customers for long-term success.
You will combine Salesforce platform expertise, industry knowledge, and consulting acumen to design and deliver scalable, mission-aligned solutions while serving as a trusted advisor and guardian of the Professional Services Methodology.
Key responsibilities
- Serve as a trusted advisor to the client and drive a program vision while advising and articulating program and project strategies to enable technologies including the Salesforce platform.
- Identify and lead internal strategic initiatives to grow the consulting practice and serve as an active contributor to the community's overall knowledge base and expertise.
- Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.
- Communicate complex concepts clearly using prescriptive thinking across various levels of a client organization.
- Identify and proactively manage risk areas and commit to seeing issues through to complete resolution.
- Manage customer expectations and negotiate solutions to complex problems with customers and third-party partners.
- Review and correct project and program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable.
Qualifications
- 8+ years of relevant experience in enterprise architecture or consulting experience on the Salesforce Platform throughout the whole life cycle with repeated and demonstrable success.
- Expert in Salesforce configuration and architectural strategy, translating current-state complexity into clear target-state designs, closing capability gaps, and delivering solutions for critical business and mission outcomes.
- Experience leading discovery sessions, defining business requirements, writing user stories, and providing detailed system and functional designs.
- Experience documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, and making recommendations for future-state improvements.
- Strong presentation, written, and verbal communication skills, with the ability to effectively develop materials appropriate for the audience.
- A great listener with the ability to connect with people in diverse roles, combined with resourceful and innovative problem-solving abilities.
- U.S. citizenship (U.S. born or naturalized) without dual citizenship and eligibility for required U.S. Government security clearance and background investigation.
Nice to have
- Metro DC located
- Active Clearance (Secret, TS, TS/SCI or TS/SCI with Poly)
- Multiple Salesforce Core Architecture certifications
- Degree or equivalent relevant experience evaluated based on core competencies such as military experience, extracurricular leadership, and volunteer roles
- Experience in public sector digital transformation initiatives
Benefits
- Time off programs
- Medical, dental, and vision insurance
- Mental health support
- Paid parental leave
- Life and disability insurance
- Employee stock purchasing program
- Incentive compensation or equity where applicable
Job Category
Customer Success
- Typical base salary range: $123,100 - $273,000 annually
- Location-specific base pay range (California, New York, and select cities in Boston, Chicago, Seattle, and Washington DC metropolitan areas): $147,400 - $298,400 per year
- Work authorization: U.S. citizenship required with no dual citizenship and ability to pass a background investigation and security clearance
About the company
Salesforce is the #1 AI CRM, uniting humans and agents to drive customer success. The company combines ambition with action, tech with trust, and practical innovation to lead workforce transformation in the agentic era.
Salesforce is an equal opportunity employer committed to a diverse, inclusive, and discrimination-free workplace. Hiring and compensation decisions are assessed strictly on merit, competence, and qualifications without regard to protected characteristics.
Application: UpVagas lists this opportunity from the hiring company or its recruitment platform. The application is completed at the original source.
Key details from the source
- Hands-on experience with Public Sector Solutions ("Agentforce Public Sector")
Full listing
UpVagas condensed repetitive or legal boilerplate to make this page easier to read. The original hiring source contains the complete job description.
