Sr. Technical Project Manager, Axon 911
Axon
Opportunity published from Greenhouse · applications stay with the original hiring source.
About the opportunity
Axon is seeking a Senior Technical Project Manager to lead the successful delivery of mission-critical cloud and IT deployments powering emergency communications for public safety agencies across the country.
In this role, you will oversee projects from kickoff through go-live, ensuring implementations are delivered on time while coordinating technical and operational resources across Axon 911, our partners, and our customers.
Serving as the primary technical liaison, you will work closely with engineering, product, implementation teams, and public safety stakeholders to scope technical requirements, drive cloud deployments and system integrations, and ensure seamless cutovers into production.
This position requires balancing technical expertise with exceptional project leadership, building trusted relationships with customers, and delivering solutions that directly support first responders.
Key responsibilities
- Lead end-to-end deployment of cloud-based platforms, including system configuration, testing, and go-live support.
- Collaborate with customers, partners, and internal teams to implement scalable, secure, and resilient IT solutions tailored for public safety.
- Create and manage project and technical implementation plans, including infrastructure readiness, data flows, and failover testing.
- Coordinate with DevOps, R&D, and Solution Architects to align product capabilities with deployment requirements.
- Manage expectations across stakeholders, resolve issues proactively, and ensure milestone delivery.
- Facilitate system handovers to customer IT teams and lead onboarding and training where required.
- Identify post-deployment support needs and optimization opportunities for add-on services.
Qualifications
- PMP or CAPM certified.
- Minimum 5+ years of experience managing global technical projects, preferably within a B2B SaaS, IT, or cloud services company.
- Experience in leading cross-functional teams through cloud or hybrid infrastructure implementations.
- Strong knowledge of IT infrastructure, networking concepts, and cloud deployment models such as AWS and Azure.
- Proven ability to translate customer needs into actionable technical plans.
- Ability to thrive in a dynamic, fast-paced startup culture and confident interfacing with both technical and executive stakeholders.
- Open to domestic travel to support project execution and client success up to 20% or more.
Nice to have
- Experience with ESInet and NG911 i3-compliant technologies.
- Familiarity with systems used by PSAPs or other emergency services.
- Hands-on experience managing projects involving cloud-native architectures or real-time communication platforms.
- Demonstrated ability using AI tools, cross-platform integrations, and innovative tools.
Benefits
- Competitive salary and 401k with employer match.
- Discretionary paid time off.
- Paid parental leave for all.
- Medical, Dental, and Vision plans.
- Fitness programs.
- Emotional and Mental Wellness support.
- Learning and Development programs.
Job details
- Location: Fully remote, open to candidates who currently reside in the United States.
Pay Transparency
Starting base pay is between $100,050.00 in the lowest geographic market and $176,000.00 in the highest geographic market, dependent on level, function, training, transferable skills, work experience, business needs, and geographic market.
Total compensation includes base pay, bonus, and stock awards.
About the company
At Axon, we are on a mission to Protect Life, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software.
Axon 911 brings together Prepared and Carbyne to create the only platform combining modern 911 infrastructure with an AI intelligence layer, helping public safety agencies move faster, make better decisions, and deliver better outcomes in moments that matter most.
Additional information
Some roles may require legal eligibility to work in a firearms environment. All employees must be committed to appropriate environmental, health, and safety regulations, policies, and procedures.
Application: UpVagas lists this opportunity from the hiring company or its recruitment platform. The application is completed at the original source.
Full listing
UpVagas condensed repetitive or legal boilerplate to make this page easier to read. The original hiring source contains the complete job description.
