Team Leader, ERM Customer Success Americas
Check Point Software Technologies
Opportunity published from SmartRecruiters · applications stay with the original hiring source.
Job Description
- Manage a team of CSM's across the Americas
Oversee the entire customer lifecycle, encompassing onboarding, education, product adoption, expansion, and renewals
Serve as the primary liaison for clientele across the Americas, ensuring optimal satisfaction and value realization
Champion customers' interests, influencing product direction and enhancements
Qualifications
- Minimum of 6 years in a customer-centric role within B2B sectors
- Comprehensive understanding of the cybersecurity landscape
- 4+ years of specialized experience as a Customer Success Manager or equivalent in B2B environments
- 3-4 years of Team Leadership experience
- Bachelor's degree in Engineering or a relevant discipline
- Prior experience in account management and/or commercial roles
- Proven expertise in Cybersecurity, Intelligence, WEBINT domains, or collaboration with attack teams (e.g., penetration testers, red teamers)
- Bi-lingual w/Spanish is considered a distinct advantage
- Must be eligible to work in the United States without sponsorship from an employer now or in the future.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Application: UpVagas lists this opportunity from the hiring company or its recruitment platform. The application is completed at the original source.
Full listing
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